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IBM SPSS STATISTICS

IBM SPSS Statistics - Error 2072 Symptom: 4

PROBLEM: 

After running IBM SPSS Statistics, the following message appears in the report window: 
Error # 2072. An unexpected problem occurred with the license of this product. The execution of this command will stop. Exact symptom number: 4.


WHAT TO DO:
There are several reasons for the message Error 2072 Symptom: 4 . Usually, it signals problems with the license.

One of them may be the lack of administrator rights on the user account where the program was installed and the license was authorized. This is a common situation especially in the Windows Vista and Windows 7 operating systems.  The solution to the problem is to log in to the Administrator account or run the Authorization Wizard with administrator privileges and license reauthorization.

The appearance of an error can also be caused by antivirus / firewall software that blocks the correct program installation or license authorization. The solution in this case will be to disable these programs during the installation / authorization of the software. You may need to later configure them properly to enable the correct operation of IBM SPSS Statistics.

Another reason for this error is to choose another type of installation that is not appropriate for the type of license purchased (local, network). The solution will be to uninstall the application and reinstall it with the option selected in accordance with the type of license purchased.

 

If you run a program with a license supported by the network license manager, when a 2072 error with symptom 4 occurs, it may be due to the wrong IP address or the server name with the license manager installed. The solution in this case is to change the IP address or server name. To do this, locate the file named spssprod.inf in the IBM SPSS Statistics installation directory , open it for editing in any text editor (eg in Notepad) and locate the section 'DaemonHost'. In the indicated section, after the equal sign (=) enter the correct IP address of the license server or its name and save the file spssprod.inf .


Data Access Pack 7.1.1 - error 2709

The Data Access Pack installation sometimes causes error 2709.

The indicated error causes the Windows update the possible solution is:

  1. uninstalling the Microsoft security update MS14-049 (KB2918614 and KB3000988) 
  2. installing SDAP 7.1 
  3. re-updating Windows 

Alternative solution is: 

From the Start menu, click Run, enter regedit in search box, and then confirm with OK. 
Next, locate and then click on the subkey in the registry: 

HKEY_LOCAL_MACHINE \ Software \ Policies \ Microsoft \ Windows \ Installer 

(If the above key does not exist, create it) 

On the Edit menu, point to New, and then click DWORD Value.
In the type field, enter / select SecureRepairPolicy (for DWORD) and confirm with the server. 
Then right-click on SecureRepairPolicy, and then select the Modify option. 
In the Value data box, type 2, and then click OK. 
Then locate and then click the following subkey in the registry: 

HKEY_LOCAL_MACHINE \ Software \ Policies \ Microsoft \ Windows \ Installer 
On the Edit menu, point to New, and then click Key. 
In the type / name field, enter / select SecureRepairPolicy and confirm with the server. 
Then double-click the SecureRepairWhitelist key to open it. 
On the Edit menu, point to New, and then click String Value.
The value of strings that contain product codes (including the {} characters of these products to be added to the safe list is now stored) 

NOTE: 

The string value is "product code" and this value may be empty. 
The "Product Code" for SPSS SDAP 7.1.1 32-bit (latest version) is "{BD683755-3EBD-4921-A91A-83D4C45B01BC}".


IBM SPSS Statistics - Error 2072. Exact symptom number: 188

Sometimes, after the correct installation, when you run the IBM SPSS Statistics program, you receive the following message: "Error # 2072. An unexpected problem occurred with the license of this product. The execution of this command will stop. Exact symptom number: 188 " , despite having a valid license for the program.

This error occurs not only during installation, but it can also occur when resuming work with the program after it has been properly closed.

The reason for the error is the incorrectly set date in the operating system. To be able to work with the program, set the correct date. 
To do this, you must close all open IBM SPSS Statistics windows. Then go to the Control Panel to find and open the Date and Time applet . The Properties: Date and time window will appear in which you must set the correct date and confirm by clicking OK .


When attempting to set locale to Norwegian the program generates Warning 849.

Error Message: Warning # 849

>Warning # 849 in column 23. Text: no_NO
>The LOCALE subcommand of the SET command has an invalid parameter. It could
>not be mapped to a valid backend locale.

Resolving the problem

Verify the desired locale is installed on the client and a corresponding server locale must be defined in 'loclmap.xml' for the server. By default, Norwegian is not specified as a server locale in 'localmap.xml;, but this is easily remedied.

Go to the "Start -> Settings -> Control Panel -> Regional and Language options" menu to look at what locales are available. Standard locales "Norwegian (Bokmal)" and "Norwegian (Nynorsk)" are usually already installed. These are locales "nb_NO" and "nn_NO" respectivley. You can add them to the loclmap.xml

<client-locale name="Norwegian_Bokmal">
<server-locale name="nb_NO"></server-locale>
</client-locale>

<client-locale name="Norwegian_Nynorsk">
<server-locale name="nn_NO"></server-locale>
</client-locale>

Now do a SET LOCALE= Norwegian_Bokmal. You should get back the first found locale "nb_NO" or "nb_NO.windows-1252".

NOTE: This issue has been seen with other languages. When these other languages were removed and the software re-installed, the problem was solved.