Problem: After installing a Windows 10 Update, it is not possible anymore to open any mdd files with your Unicom programs. This happens to all desktop programs (Unicom, IBM, SPSS) like Survey Reporter, Professional or Author.
Solution: Since April 2018, Microsoft removes some Windows Registry elements which are needed for Unicom Intelligence (IBM / SPSS Dimensions). Use the following text file to add these settings again to the Windows registry. You need to have local admin rights to fulfill this task. It is also possible that you need to repeat that task after running other Windows updates.
You can now open your mdd files as usual. If you have any questions to this or other issues with Unicom Data Collection, please contact us with our Contact Form.
2x4 Solutions GmbH
Eichenring 23a 84562 Mettenheim Deutschland
Telefon: +49 8631 3516525 Email: firstname.lastname@example.org
2x4 Solutions GmbH Eichenring 23a 84562 Mettenheim Germany
Phone: +49 8631 3516525 Email: email@example.com